How To & Maintenance

How do i set the chiller up? / Water chiller setup instructions

For detailed instructions on setting up your water chiller, please refer to our SETUP GUIDEThis guide provides step-by-step instructions and illustrations to ensure a smooth setup process for your chiller. You can access the setup guide by clicking o

My chiller isn't cooling the water

Your water is circulating, but chiller is not cooling after setting the temperature on the display

Water not circulating / pumping

If you can't get the water circulation or pump to work, here is the solution

Pump on water chiller is making a loud noise

How to fix the water chiller pump pump making a loud noise

F1 & F2 settings explained (temperature sensor control)

F1 setting:. The F1 setting determines how often your chiller will turn back on after it reaches the set temperature. If your F1 setting is set at 2°c, your chiller will cool to the set temperature

Low water flow / slow water circulation

NOTE: Cleaning and changing the filter is crucial as a dirty filter can cause damage to the pump. And if a filter is used for more than 2 months then our warranty no longer covers the water chiller.

Water isn't reaching the filter

If water is not entering the filter, it is highly likely that the water level in your IcePod is lower than the water level in the filter.In order for water to flow into the chiller, the water level in the

How often should i clean the water filter? / How do i change the filter?

We recommend cleaning the water filter attached to the chiller once a week and this can even be extended a bit if you add our water stabilizer to the IcePod. Simply add around 1-2 ounces